Last updated: 18 February 2026
Lenix Protocol has created the following Privacy Policy to let you know what personal data we collect, when we collect it, why we collect it and how it is used. Your privacy is very important to us. We have put in place measures to ensure that any personal data we obtain from you is processed in accordance with all relevant and applicable data protection legislation, such as the General Data Protection Regulation 2016/679 ("GDPR"), the UK GDPR and the Data Protection Act 2018 ("Data Protection Laws").
We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal data. We will try to provide customers with reasonable advance notice of any proposed significant changes.
Where the words "Lenix Protocol", "we", "us" or "our" are used in this document, they are all references to Lenix Protocol and its affiliates. Where the words "you", "your", or "yours" are used in this document, they are all references to the person whose personal data is being used by us.
Personal data is defined as information that may be used to identify a living individual, such as their title, name, address, email address and phone number.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We collect personal data in the following ways:
We will only collect and process your personal data where we have a lawful basis to do so. We may process your personal data if you have provided explicit consent, if it is pursuant to a contract between us, if we have a legal obligation to do so, or where we have a legitimate interest to process it that does not materially impact your rights, freedoms or interests.
We use your personal data as necessary for purposes including: to assess job applications; to check legal entitlement to work; to bring or defend legal claims; to comply with court orders and warrants; to onboard you as a customer; to perform the services you have contracted us for and to manage your account; to charge for services; to carry out sales and marketing (where we have legitimate interests or your consent); to notify you of significant changes to this Privacy Policy or our products/services; to detect and prevent prohibited or illegal activity; to comply with applicable laws and regulation; to customise, measure and improve our services and website; and to facilitate your participation in events we host.
We store, control and process your personal data on secure servers. We protect it by maintaining physical, electronic and procedural safeguards in compliance with the Data Protection Laws. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal data only for those employees who require it to fulfil their job responsibilities.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and we cannot guarantee the security or integrity of any personal data transferred via the internet. Our website may contain links to other websites. If you follow a link to any of these websites, please note that they have their own privacy policies. We do not accept any responsibility or liability for these policies. We recommend you check the privacy policy of any third party before you submit any personal data to their website.
Customers: When you apply to use our services, we may contact credit or identity reference agencies with information you provide to confirm your identity. We also use trusted service partners to whom we may pass your personal data pursuant to data processing agreements requiring them to protect your personal data. We may be obliged to share personal data with law enforcement agencies in connection with any investigation, or to a court or regulator where we are under a legal or regulatory obligation to do so.
Event attendees: If you register for an event we host, organise or sponsor, then with your permission we may disclose your registration details to hosts, organisers, speakers, service providers and sponsors of that event.
Candidates: Before commencing employment with us, we may share your details with a third party service provider to conduct vetting checks pursuant to a data processing agreement.
It is very unlikely that we will ask you to provide special category personal data (such as information relating to ethnic origin, political opinions, religious beliefs, health, sexual life, or criminal offences). If we request such information, we will explain why and how we intend to use it. We will only collect your special category personal data with your explicit consent.
Lenix Protocol may process personal data using AI for limited purposes. Such personal data can include your contact details, your voice, your image, or data you input into our products or services if you have enabled any AI features. Our use of AI does not constitute automated decision making. Where you choose to enable AI features or where your voice or image is processed using AI, you may need to consent to such processing; other AI processing may be carried out under legitimate interests.
Lenix Protocol maintains and uses data relating to blockchain and cryptocurrency activity to assist customers to identify and take action on potential illicit activity, comply with anti-money laundering regulations and prevent or detect crime. Customers may submit cryptocurrency-related information to us (such as addresses or transaction hashes). We may combine this with information in our systems to determine risk levels and inform customers, who may then decide how to proceed. If our services identify that a transaction or wallet presents a high risk of involvement with criminal or sanctioned activity, the affected person may be denied access to certain services or may have transactions blocked. In extreme cases, information may be disclosed to law enforcement or other agencies that seek to prevent crime or implement anti-money laundering measures.
We may need to transfer your personal data to countries outside the UK and European Economic Area ("EEA"), for example if you are located outside the EEA or if our service providers are located outside the UK or EEA. Any such transfer will be carried out in compliance with the GDPR and UK GDPR.
We only keep your personal data as long as necessary for the purpose for which it was obtained. After that period, we either: (1) anonymise the data if we still wish to use it for analytical purposes, or (2) pseudonymise the data if we believe in good faith that we may need to process it in the future for a legitimate purpose, or (3) delete it completely from our servers. This does not apply in respect of any cryptocurrency-related information for which you provide us with a perpetual licence.
Under certain circumstances, by law you have the right to:
To exercise any of these rights, please contact privacy@lenixprotocol.com. These are legal rights and only apply in certain circumstances. We may need to confirm your identity before responding.
If you have concerns about how we handle your personal information, you also have the right to complain to your local data protection supervisory authority (for example, in the UK, the Information Commissioner's Office at ico.org.uk/make-a-complaint).
If you wish to contact Lenix Protocol about this Privacy Policy or your personal data, please email our Data Protection Officer at privacy@lenixprotocol.com. If we are required to designate an EU Representative, we will publish their contact details here.
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